LEGAL
Shipping Policy
Where we ship, how long it takes, and what happens if something goes wrong along the way.
This Shipping Policy explains how Tabblin Zest processes, ships, and delivers your orders across India. For questions about returns after delivery, see our Returns & Refund Policy.
Order processing
All orders are processed and packed within 24 hours of confirmation, Monday to Saturday. Orders placed on Sundays or public holidays are processed the next working day.
Shipping costs
| Order value | Shipping charge |
|---|---|
| Below ₹499 | ₹49 flat rate |
| ₹499 and above | Free shipping |
Shipping charges, if applicable, are calculated and shown at checkout before you complete payment.
Delivery timelines
| Location | Estimated delivery |
|---|---|
| Metro cities | 2–4 business days |
| Other cities & towns | 4–7 business days |
| Remote / rural areas | 6–9 business days |
Timelines are estimates from the date of dispatch, not order date, and may vary due to courier delays or local conditions.
Areas we serve
We currently ship across India to all serviceable pin codes via our courier partners. International shipping is not available at this time. If your pin code isn't serviceable, you'll be notified at checkout.
Order tracking
Once your order ships, you'll receive a tracking link via email/SMS. You can also check order status by logging into your account or contacting us with your order number.
Delays & exceptions
Occasionally, deliveries may be delayed due to weather, courier network issues, regional restrictions, or high-demand periods (festive sales, etc.). We'll notify you if we're aware of a significant delay to your order.
Damaged or lost packages
If your package arrives damaged, or doesn't arrive at all within the estimated window, contact us within 48 hours of expected/actual delivery with your order number. We'll arrange a replacement or refund per our Returns & Refund Policy.
Address & delivery issues
Please double-check your shipping address at checkout — we're not able to redirect a package once it has shipped. If a delivery fails due to an incorrect address or unavailability, re-shipping charges may apply.
Contact us
Questions about your shipment?
Share your order number and we'll look into it right away.
support@tabblin.com